How do I find a mentor for a director who is feeling alone in their role?

Our older children play a key role during morning transitions from before school care to the classroom. When challenges arise, we actively involve the children in problem-solving.
As a new educational leader, I’ve never done this before and I’m feeling stressed out. Any advice?

Some parents bring their child back with a doctor’s clearance certificate, even though symptoms persist.
Can a doctor’s clearance certificate override our policies?

Some parents bring their child back with a doctor’s clearance certificate, even though symptoms persist.
In the afternoons at OSHC, the room always feels much louder than it should.

Can you suggest some strategies to help with the noise?